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Release notes cover the following models:

• MXC605/605-F
• MXC615
• MXC620/620-F
• MXC630/630-F
• MXC640
• MXCIC
• MXCMIU
• MXCSIGN
• DIS-CCU
• AO6004
• DC5900F
• DC5980P
• DCS6000 legacy conference and interpreter units

Important

• This firmware release can be used to update Microflex Complete (MXC) or DCS 6000 systems using DIS-CCU Central Unit and to update DC5900F and DC5980P to register and work in an MXC system.
• Systems using CU 5905, CU 6000, CU 6005, CU 6010, CU 6011, CU 6105, or CU 6110 Central Units are not supported in this release.
• The Firmware Update Utility (FUU) included in this release must be usedtoupdate your firmware.

New Features

• This is a hotfix and does not include any new features. Please refer to the version 9.2.0 release notes for a list of new features in FW 9.2.

Wireless Workbench 6 lets you remotely monitor and manage every piece of gear connected to your system without interrupting the production. Frequency calculation and analysis for supported devices allows you to coordinate the entire show from one application. The Timeline feature even lets you track RF data and review it later.

First, check out Wavetool by Wavemark, which offers intuitive audio source and wireless mic monitoring for Shure wireless mic systems on both Mac and iOS. Shure also offers a a mobile app called ShurePlus Channels which allows for basic monitoring and control of Shure wireless mic systems. Finally, a company in Germany created this app called Scan Viewer to display WWB6 scan files on a Mac. Start Wireless Workbench software and use Inventory view to see devices connected to the network. Find the IP address from one of the devices on the network and see if you can ping it from the computer running Wireless Workbench. From a WINDOWS/MAC command prompt, type ‘ping IPADDRESS’ of the device (e.g. 'ping 192.168.1.100'). Run the Wireless Workbench 5 installer. Restart the computer. Run the Wireless Workbench 5 application (Workbench.app located in Applications-Shure-Shure Wireless Workbench Software-5.0) Note: you can verify the mode in which your system is running at any time by: Choosing 'About This Mac' from the Apple menu. Click the 'More Info' button.

Bug Fixes

• MXC605
  • A bug is corrected where audio was not present in the loudspeaker in the unit when the MXC605 was configured as a voting unit.

Known Issues

• For a list of known issues please refer to ‘Release Note 9.2.0’ for a list of new features in FW 9.2.

Notes

• MXC and DCS 6000 firmware files are packaged together in the same release file.
• To operate MXC devices with FW release 9.2.0 with other Shure networked systems, see the following list of minimum software and firmware versions:
  • SW6000 v9.2
  • Shure NFC Programming App 1.0.3

Support

Service & Repair

Detailed policy information regarding customer service numbers, service modifications, and replacement parts.

Contact Us

Submit a ticket directly to Shure Customer Service staff, or reach out via phone or email.

Shure Tech Portal

Complete product documentation, technical support materials, software and firmware, and other tools and resources for all Shure products, in one place.

Version 6.14.0

Shure Wireless Workbench Manual

***** Update — February 10, 2021 *****

Version 6.14.0.186 is now available.

Shure Wireless Workbench Machine

Improvements:

• Fixed an issue where certain date/time settings on a computer would invalidate scan file importing.
• Fixed an issue where the application was waiting for internet connection in order to import frequency list of spectrum scan data from AXT600 or P10T.
• Fixed an issue where some legacy TTi PSA2701 scan files would sometimes fail to import due to extra or missing characters.

If you have version 6.14.0.182 installed (as indicated on the splash screen during launch and on the About screen), please visit the WWB product page on Shure.com to download the latest version.

*****

New Features

• Added support for creating up to twelve custom Compatibility Profiles for any Equipment Profile.
  • Create from a new profile from scratch or duplicate an existing profile. Modify filter and spacing parameters. Export profiles to share with your team. Deploy frequencies to online or offline equipment in the inventory, even when they use custom Compatibility Profiles.
  • Improved Equipment Profile dialog with graphical user interface.
  • Coordination Workspace (CWS) files created in previous versions of the application are automatically converted upon import but must be saved using this version so that conversion is not required again.
• Added support to import third-party scan files generated by TTi, RF Explorer, and WinRadio scanners, and Sennheiser receivers.
  • Additional support for multi-sweep scan files from RF Explorer.
  • Continued support for importing scan data in .CSV and .TXT files where the data consists of frequency (decimal notation in MHz) and amplitude (decimal notation in dBm), separated by a comma.

Shure Workbench Download

New Device and Frequency Band Support

• Added support for viewing Q5X transmitter side-channel data in Axient Digital channel strips.
• Added support for new Shure frequency bands:
  • BLX G18 | 470.000 – 494.000 MHz
  • BLX L27 | 674.000 – 698.000 MHz
  • SVX G21 | 480.000 MHz – 492.000 MHz
  • SVX G22 | 492.000 – 504.000 MHz
  • SVX L21 | 630.000 – 642.000 MHz
  • SVX L22 | 642.000 – 654.000 MHz
  • SVX L24 | 666.000 – 678.000 MHz
  • SVX L25 | 686.000 – 698.000 MHz

Coordination

• Updated the offline TV channel database for the following countries:
  • Australia – now includes VHF data
  • Hungary – post-700 MHz clearance
  • Germany – updated effective radiated power (ERP)
  • United States – post-600 MHz transition
• Fixed an issue where changes to the AXT600 Spectrum Manager scan settings were not affecting the device.
• Fixed an issue where the Effective Bandwidth Filter plot overlay was not updating after a custom Equipment Profile was edited and the frequency was removed and re-added to the Coordination Workspace (CWS).
• Fixed an issue where the Select All/Deselect All control in the Scan Sources table was being applied to all possible scan sources, even if the list was filtered using the search bar.
• Fixed an issue where the Coordination Workspace (CWS) plot was sometimes visually squashed after navigating to away from the Frequency Coordination tab, changing the size of the application window, and then returning to the Frequency Coordination tab.

Timeline

• Updated the default Timeline filename to include the date and time it was started instead of the time it was stopped.
• Fixed an issue so that Timeline files that are recovered after a crash now include the Timeline view name in the filename.
• Fixed an issue where Mini-Timeline widgets cannot be added to monitor views in certain scenarios.

General

• Supported on macOS 11.0 Big Sur. (Please note that support for Apple computers with M1 chips are not yet supported).
• Improved user interface for AD610 and AXT610 ShowLink access point properties panels.
• Improved user interface for AXT600 Spectrum Manager properties panels.
• Fixed an issue where the application sometimes crashed in the background when attempting to change an IP address while the application was already trying to close.
• Fixed an issue where devices on separate subnets of a network configured for multicast traffic would be discovered inconsistently. It is also recommended to use the Remote Device Connection feature to manage cross-subnet communication.
• Fixed an issue where the link icon for ShowLink-capable transmitters is sometimes not visible in the corresponding receiver’s properties panel.
• Fixed an issue where scans can be started or stopped when the application is in Monitor Only Mode.
• Fixed an issue where ShowLink status was not presented in monitor widgets in certain scenarios.
• Fixed an issue where the Settings Conflict dialog was not triggered for Axient Digital and Axient receivers at the time a Show File was loaded if the receiver was simultaneously experiencing interference.
• Fixed various minor user interface issues to improve text visibility.

Known Issues

• ULX-D receivers running firmware version 2.0.28 or earlier may trigger a Settings Conflict when rediscovered after updating their firmware to version 2.1 or later. There is no issue with the device—there was simply a new property added in version 2.1. To dismiss the alert, resolve the Settings Conflict by selecting the properties you wish to keep.
• The Timeline System Event “Active Transmitter Online” for ULXD6/8 transmitters does not always include Transmitter Device ID in the event description.
• Mac computers with i5 processors running Timeline may experience an application crash after an indeterminate period of time. A resolution is being investigated.
• SLX and ULX frequencies in Master List mode cannot be manually entered in the Coordination Workspace. They can, however, be coordinated and analyzed.

Notes

Shure Wireless Microphone Systems

• To operate Wireless Workbench successfully, you must run it as an administrator. This includes when updating from within the application using version 6.13.1 or prior. Consult your IT department if you have questions about enabling administrator permissions on your computer.
• Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select 'Keep all settings from: Wireless Workbench.'
• Alerts logged when devices first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.